Privacy Policy
1. Introduction
This Privacy Policy governs the collection, use, and disclosure of personal data when you use DIGITAL NGO SOFTWARE (“the Software”). By accessing the Software, you consent to these practices.
2. Information We Collect
A. Data You Provide
Registration: Name, email, contact number, NGO details
Payment: Billing address, transaction history (processed securely via Razorpay/other gateways)
Content: Documents, member IDs, donation records uploaded to the Software
B. Automatically Collected Data
Usage: IP address, device type, browser, login timestamps
Cookies: Session cookies for functionality (manage via browser settings)
3. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Provide/maintain the Software | Contractual obligation |
| Process donations & generate receipts | Legal compliance (tax laws) |
| Send service alerts/updates | Legitimate interest |
| Improve user experience | Consent (analytics) |
4. Data Sharing & Disclosure
We do not sell your data. Limited sharing occurs with:
🔹 Payment Processors (Razorpay/PhonePe) for transactions
🔹 Hosting Providers (AWS/Indian servers) for storage
🔹 Legal Authorities if required by law (court orders, fraud prevention)
5. Data Security
Encryption: AES-256 for data at rest, SSL/TLS for transfers
Access Controls: Role-based permissions within your NGO
Breach Protocol: 72-hour notification to affected users (per DPDPA 2023)
6. Your Rights
Under India’s DPDPA 2023, you may:
✓ Access/export your data
✓ Correct inaccuracies
✓ Request deletion (except where legally mandated)
✓ Withdraw consent (email info@winggosoft.com)
7. Retention Period
Active Users: Data stored until account deletion
Inactive Accounts: Deleted after 2 years of dormancy
Financial Records: Retained for 7 years (tax compliance)
8. Third-Party Links
The Software may contain links to external sites (e.g., CSR portals). We are not responsible for their privacy practices.
9. Children’s Privacy
Not intended for users under 18. NGOs must obtain parental consent for minor beneficiaries’ data.
10. Policy Updates
We will notify users via email/Software dashboard about material changes.
11. Contact Us
For privacy-related inquiries or requests:
Winggo Soft Technologies Pvt Ltd
📧 Email: info@winggosoft.com
By using DIGITAL NGO SOFTWARE, you acknowledge reading this policy in its entirety.